Privacy Policy
Effective Date: October 1, 2026
Skymule Maintenance ("Skymule Maintenance," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website, contact forms, and Meta/Facebook Instant Forms.
1. Information We Collect
When you contact us or request a quote, we may collect information such as:
Your name
Phone number
Email address
Aircraft make and model
Aircraft location or airport
Services you're interested in
Information you provide about your aircraft
Photos or other files you voluntarily submit
Any other information you choose to provide
Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, and pages you visit.
2. How We Use Your Information
We use the information you provide to:
Respond to your questions and service requests
Prepare and provide quotes
Understand your aircraft's needs
Schedule or discuss services
Communicate with you about your inquiry
Improve our services and website
Maintain and protect our website and business
We will not use your information for purposes unrelated to your inquiry unless we have a legitimate reason to do so or you have provided appropriate permission.
3. How We Share Your Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, such as website hosting, form-processing, communication, scheduling, advertising, or customer-management services.
We may also disclose information when required by law or when reasonably necessary to protect our business, customers, website, or legal rights.
4. Meta and Third-Party Services
If you submit information through a Meta/Facebook Instant Form, Meta may collect and process information according to Meta's own privacy practices.
Information submitted through our forms may be provided to Skymule Maintenance so that we can respond to your request and provide information about our services.
Our website may also use third-party tools such as analytics, advertising, hosting, or form services. These providers may collect information according to their own privacy policies.
5. Cookies and Online Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand website traffic, improve our website, measure advertising performance, and provide a better user experience.
You may be able to control certain cookies through your browser or device settings.
6. How We Protect Your Information
We take reasonable steps to protect the information we collect from unauthorized access, use, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
7. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.
8. Your Choices
You may contact us to ask about the personal information we have about you or to request that we update or correct inaccurate information.
Where applicable, you may also request deletion of your information, subject to legal or legitimate business requirements to retain certain information.
9. Children's Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, services, or legal requirements change.
When we make changes, we will update the Effective Date at the top of this policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Skymule Maintenance
Email: Skymule@outlook.com
Phone: 210-273-3306
Thank you for trusting Skymule Maintenance with your information.